This Privacy Policy (“Policy“) explains which personal data are collected when you visit our website www.ilianaai.com (“Website“) and how this data is processed by Iliana IT Services EOOD, registered number 207042502, with seat and registered address: Sofia, residential district ”Strelbishte” № 18А, as data controller (“Company“ or “we“).
This Policy is addressed to any visitor of our Website (“data subject “or “you“).
We process your personal data in accordance with the EU General Data Protection Regulation (“GDPR“) and applicable national data protection laws. Unless otherwise defined in this Policy, the terms used herein shall have the same meaning as defined in the GDPR.
When you use our Website, we may process those personal data which you voluntarily provide to us (e.g. by means of our contact form).
However, you can also visit our Website without actively providing us with information about yourself. In this case we collect certain data that your browser transmits to our website server (i.e. log files), as well as data that we collect via the use of cookies or similar technologies.
The following explanations shall serve to inform you about the different ways we may collect personal data about you on our Website and for what lawful purposes we may use them.
When you actively communicate with us via our Website, we process those personal data that you voluntarily provide to us, in particular:
Legal basis: Art 6(1) b GDPR – performance of (pre-)contractual duties.
Legal basis: Art 6(1) a GDPR – consent, which you can withdraw at any time by unsubscribing from out newsletter.
Some of the data we request in relation to the above services may be considered mandatory – while you are not required to provide these data, without this information we may not be able to process your request or provide our services.
You may visit our Website without actively providing information about you. In this case we collect certain data that your browser transmits to our website server.
In particular, our Website collects and processes the IP-address of your device – a specific number assigned to your computer which enables your device to communicate in a network using the Internet Protocol (IP). Our Website uses a third-party tool that automatically processes users’ IP addresses in order to determine general location information and to ensure the proper functioning, security, and performance of the Website. When you access our Website, your IP address is transmitted to the third-party provider operating this plugin. IP addresses may qualify as personal data as they technically allow the identification of the user in certain circumstances.
The plugin processes your IP address solely for the purposes of delivering its technical functionality (e.g., location identification, system optimisation, security monitoring) and to maintain the stability and security of our Website. IP addresses may also be processed for the purpose of forensic investigations in the case of a security incident or to generate user statistics. We do not use this data for creating user profiles or for marketing purposes.
Legal basis: Art 6(1) f GDPR – legitimate interest.
Our Website does not use first-party cookies. Any tracking or analytics technologies used in connection with the Website are provided solely through third‑party tools, as described in our Cookie Policy, which explains in detail what technologies are used, for what purposes, and how you can manage your preferences. For full information on cookies and similar technologies, please refer to our Cookie Policy available at: Cookie Policy – Iliana AI.
We may share your personal data with the following categories of recipients:
Where disclosure is required (i) by law or regulation or (ii) to establish, exercise or defend legal claims, we may also disclose personal data to a competent authority, such as supervisory, regulatory or criminal authorities, courts of law or other third parties who advise us in this context (e.g. lawyers or forensics experts).
Some of these recipients may be located in countries outside the EU/EEA for which an adequate level of data protection has not yet been established by the EU Commission. It should be noted that the level of data protection in such countries may not be the same as within the EU/EEA. Also, subject to local laws and regulations data may be accessible to local authorities or courts.
However, in the event that personal data is transferred to such third countries we implement appropriate safeguards to ensure that your rights are protected in accordance with the GDPR. This includes the conclusion of the EU Commission’s standard contractual clauses for the transfer of personal data (Art 46(2) c GDPR).
We generally retain your personal data for as long as this is necessary for the fulfilment of the purpose for which they were obtained. Thus, in any case we process your personal data for the duration of our (pre)contractual or service relationship with you. Beyond this time period we keep your personal data to comply with statutory retention obligations. Where necessary we may also keep your data for as long as potential legal claims against us are not yet time-barred.
For the storage duration of cookies, please refer to our Cookie Policy, available at: Cookie Policy – Iliana AI.
As a data subject you have inter alia the following rights under the statutory conditions:
We do not process your personal data for the purpose of taking decisions based solely on automated processing, including profiling, which produce legal effects concerning you (Art 22 GDPR).
To exercise any of the above rights kindly send an email to petya@ilianaitservices.com. In addition, you have the right to lodge a complaint with a supervisory authority, if you believe your data protection rights have been violated. For Bulgaria the competent authority is as follows:
Commission for Personal Data Protection
Prof. Tsvetan Lazarov Blvd., Sofia 1592
Е-mail: kzld@cpdp.bg
Web-site: www.cpdp.bg
We recognize our responsibility to protect the information you provide to us and have implemented appropriate technical and organizational measures to safeguard your personal data — including encryption of data in transit using HTTPS, role-based access controls, system monitoring and logging, and procedures for incident detection.
We may update this Policy to reflect legal, technical or business changes. When we update this Policy, we will take reasonable steps to inform you about the changes made. You will find the date of the “last update” at the beginning of this Policy.
The Website contains links to third-party websites. We have no control over the content or privacy practices of these other websites. Please read the respective data protection provisions of other websites that you visit.
Should you have any requests or questions in relation to the processing of your personal data by us, kindly address them to Iliana IT Services at petya@ilianaitservices.com
Our office address is: Sofia, Bulgaria, residential district ”Strelbishte” № 18А
